Frequently Asked Questions

Everything you need to know about shopping with My Happy Helpers

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return request.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular 'buy now, pay later' services like Afterpay and Klarna.

Are your products safety tested?

Yes, all our products undergo rigorous quality control and meet the relevant safety standards for the general retail industry to ensure the highest quality for our customers.

Can I change or cancel my order after it has been placed?

We process orders quickly, but if you contact us within 1 hour of placement, we will do our best to accommodate changes or cancellations before the item ships.

Do you offer international shipping?

Currently, we ship to a select number of countries. Shipping costs and delivery times for international orders are calculated at checkout based on your destination.